Privacy Policy

Privacy-Policy-Edu-Kids-Plus

At Edu Kids Plus NPO, we take your privacy seriously and treat all the personal data you give us with great care.

Our Privacy Policy explains how we collect, store and use the personal data you give to us. We’ll keep this page updated so that you can be confident when sharing your data with us that it will only be used in accordance with this policy. If you have any questions concerning your personal data and how we look after it or you would like to update how you would prefer to hear from us then please email help@edukidsplus.org.  This Privacy Policy applies to the www.edukidsplus.org website.

By giving us your personal information, you agree to the use of it as set out in this policy.

What personal data we collect and why we collect it?

We collect personal information about you when you access information about our services, ask about our activities, request information about a role with us, make a donation to us, register for an event, engage with our social media channels, order products and services, subscribe to receive our monthly e-newsletter or otherwise give us personal information.

When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • Communication about our membership, fundraising and other activities that we think may be of interest to you, including training events; and
  • Distribution of our e-newsletter
  • For internal record keeping, such as the management of feedback or complaints
  • Where we are required or authorized by law
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

If you use your credit or debit card to donate to us, we will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard. You can find our more information about PCI DSS here  https://www.pcisecuritystandards.org/security_standards/index.php

We do not store your credit or debit card details at all, following the completion of your transaction. All card details and validation codes are securely destroyed once the payment or donation has been processed. Only staff authorized and trained to process payments will be able to see your card details.

You can opt out of your data being used in this way at any time by:

We do not make fundraising phone calls and would only telephone you if we had a specific query.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitors to our website

When someone visits www.edukidsplus.org, we collect standard internet log information and details of visitor behaviour patterns in order to provide the best experience we can for users and keep the site up to date and relevant. We will not associate any data gathered from this site with any personal data from any source.

Device information

We collect information from or about the computers, phones, or other devices where you access our websites. We may associate the information we collect from your different devices, which helps us provide a consistent user experience.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We will collect information which you have sent through the contact form or volunteering forms through our website. This will be necessary to provide services to you. If you fill these forms then you agree to our privacy policy.

Cookies

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Google, as a third party vendor, uses cookies to serve ads on your site if you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This allows us to recognise that you have used the site before, but will not contain any other personal data. We do this to find out such things as the number of visitors to the various parts of the site. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential like financial institutions and card processing agencies. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long we retain your data

We will hold your personal information on our systems for as long as is necessary for the relevant activity for which your data was originally obtained. For example we will keep a record of donations for at least seven years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

The nature of our work is such that we may have lifelong relationships with donors, beneficiaries and supporters. Legacy income is vital to the running of the charity. We may keep data you provide to us for a specified length of time, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the sources of legacy income we receive.

What rights you have over your data

These include accessing your data, correcting any mistakes, having your data erased, restricting the processing of your data, objecting to the processing of your data, data portability, and rights relating to automated decision making and profiling.  You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Erasing your data

This right is sometimes referred to as “the right to be forgotten”. This is not an absolute right but you have the right to have your data erased, free of charge, in certain circumstances. 

You can ask for your data to be erased where:

  • it is no longer necessary for the purpose for which it was originally collected or processed;
  • we are processing your data based on your consent, and you withdraw that consent;
  • you object to the processing and we do not have an overriding legitimate interest for continuing;
  • your data has been unlawfully processed;
  • your data must be erased to comply with a legal obligation;

There are some exceptions to this right. If one of these applies, we do not have to delete the data.

If we have shared your data with third parties, we will tell them about the erasure of your data unless this is impossible or would involve disproportionate effort.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Personal data collected and processed by us may be shared in the following situations:

  • with Edu Kids Plus team members and volunteers;
  • other funders such as relevant funding bodies (from time to time opportunities may arise where we can recommend applicants to other funders, or share details of applications – all applicants are asked if we may share their application details as part of our application process)
  • with contractors, agents and other third parties who provide services to us.

We use a number of suppliers to process website donations, manage direct debit payments and despatch our written appeals and e-newsletters. We carefully select our suppliers and ensure that theses suppliers abide by our data processing agreements.

Your contact information

Do you have to provide your personal data?

In most cases, providing your personal data to us is optional, however, in some circumstances if you do not provide it, we will probably not be able to fulfil your expectation, keep you up to date with news or events, subscription materials or e-newsletters, or our website may not work properly for you. For example:

If you make a donation or pay for an event on our website, we need details such as your name and address and payment card details to be able to take your payment. If you do not provide your data we will not be able to process your payment; 

You can turn off cookies on your browser and we will not place any cookies on your device or computer. However, this is likely to mean that you may not be able to use all parts of our website. 

How we protect your data

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Restricting the processing of your data

You can ask us to restrict the processing of your personal data in some circumstances, free of charge. This is not an absolute right. If processing is restricted we can store the data and retain enough information to make sure the restriction is respected, but we cannot further process your data.

You can restrict the processing of your personal data in the following cases:

  • if you contest the accuracy of your data, we will restrict processing until we have made sure the data is accurate;
  • if you object to our processing and we are considering this objection;
  • if the processing is unlawful but you do not want us to erase your data;
  • if we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.

If we have disclosed the data to a third party, we will inform them about the restriction unless it is impossible or would require a disproportionate effort.  We will tell you if we decide to lift a restriction on processing your data.

Objecting to the processing of your data

Objecting to the processing of your data is free of charge. It is not an absolute right but you can object to our processing of your data where it is:

  • based on the legitimate interests ground; or
  • for the purposes of scientific/historical research and statistics.

We will stop processing your personal data unless we have compelling legitimate grounds for the processing which override your interests and rights, or unless we are processing the data for the establishment, exercise or defence of legal claims.

You can require us to stop using your data for direct marketing purposes. We will stop as soon as we receive your request.  There are no exemptions or reasons for us to refuse.

Data Portability

This allows you to obtain and reuse your personal data for your own purposes across different services. It applies where the following conditions are met:

  • you provided the personal data to us yourself;
  • we are processing the data either based on your consent or because it is necessary for the performance of a contract; and
  • the processing is carried out by automated means

We will provide your data free of charge in a structured, commonly used and machine readable form.  We aim to provide your data within 1 month of receiving your request unless it is particularly complicated or you have made several requests, in which case we aim to respond within 3 months. If we are going to take longer than 1 month we will let you know and explain why we need more time. If we consider that we cannot provide you with your data, we will contact you and explain why this is. 

Your consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. We may change or update this policy from time to time so please check this page periodically.

This policy was last reviewed on February 20, 2021.

Contact us:

Any questions regarding this privacy policy, contact us through email help@edukidsplus.org or by phone +1 (732) 400 5043